Request form

Certification service request

Complete this form to start your ISO certification process.

5 simple steps. All your information is kept confidential.

Step 1 of 5 Applicant details
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5

Applicant and organization details

Contact information and general details about your organization.

Applicant details
Organization details

Number of your own employees who take part in the activities covered by the scope (external staff is reported below). It cannot be greater than total employees and it is the basis for sizing the audit (auditor-days).

Describe what each person or role outside the scope does (e.g. 2 delivery drivers, 1 external accountant) and why it is not included.

Indicate the schedule of each operating shift. This allows us to plan the audit correctly.

Requested service

Indicate the type of service, the standard, the scope and your audit preferences.

Type of service

If you are not sure, select "initial certification" and our team will confirm it.

Current certification details

To quote a transfer we need the details of your current certificate and a copy of it, your latest audit report and the status of nonconformities.

Accepted formats: PDF, images or Office documents. Maximum 15 MB per file.

Standard(s) to certify

Write the standard or standards you require; if there are several, separate them with commas.

For ISO/IEC 42001 (artificial intelligence)

Count everyone under your organization's control who takes part in the AI life cycle, including contractors; do not count external suppliers. Part-time people count proportionally (for example, two half-time people count as one).

Additional details about your AI systems

Optional: if you know these figures, they help us plan the audit more precisely.

Laws, regulations or mandatory standards on AI or data that you must comply with (e.g. personal data protection).

How many different AI systems or products the certification covers.

For example: machine learning, language models, computer vision, expert rules.

Those that can affect people’s health, safety or rights (e.g. credit, employment or health decisions). If there are none, enter 0.

Providers of AI models, data or services you have a contract with. If there are none, enter 0.

Your own controls that your statement of applicability adds to those in Annex A. If there are none, enter 0.

Certification scope

How to write a good scope

Use the formula: activity (verb) + product/service + sector/industry. Be specific; avoid generic phrases such as "all our services".

✓ Good: "Design and manufacture of corrugated cardboard packaging for the food industry."

✗ Avoid: "Quality", "Our products", "ISO 9001".

Requirements of the standard that do not apply to your organization (for example, design and development if you do not design). They are reviewed during the audit.

Audit preferences

IT resources for the remote audit

You selected a virtual or hybrid audit: confirming these resources is mandatory so the audit can be scheduled.

Proposed dates for the assessment

Indicate the dates on which your organization proposes to carry out the audit. We will confirm availability. You must provide at least your preferred date.

Industrial activity and areas

Select the categories that apply to your organization.

Industrial activity

Select one or more activities that apply.

Areas in scope

Select the areas of your organization included in the scope.

Type of work

Select the types of work your organization carries out.

Management system information

Management system, sites, products and services, and legal requirements.

Management system

Documents we have

Tick the documentation you already have available. None is mandatory.

Sites within the scope

List each site included in the certification (offices, plants, warehouses, projects…). Include at least one, up to 5.

Site 1

Products and services
Materials and equipment
Legal requirements

Multi-site, additional information and signature

Complete the final details and sign your request.

Multi-site information

The multi-site questionnaire appears when you list 2 or more sites in step 4 (“Sites within the scope”). It does not apply to a single site.

Question Yes No
Does the organization have a single management system that applies to the central site and all associated sites?
Is the management system subject to review by the central site?
Is the central site part of the organization (not subcontracted)?
Are all sites legally or contractually linked to the central site?
Is the central site responsible for collecting and analyzing data from all sites?
Are all sites included in the annual internal audit program?
Does the central site have authority to initiate changes and corrective actions at all sites?
Are internal audits carried out at all sites prior to the initial certification?
Are all processes and methods similar across all sites or can they be grouped?
Are the sites qualitatively and quantitatively comparable?
Additional information
Privacy notice

ONCE México, S.C., with offices in Mexico City, is responsible for processing your personal data. The data collected in this form will be used exclusively to: (i) assess your certification service request, (ii) prepare a technical and financial proposal, (iii) follow up on the request and (iv) contact you to resolve questions about the information provided.

Your data will not be shared with third parties without your consent, except in the cases provided for by the Federal Law on the Protection of Personal Data Held by Private Parties. You may exercise your ARCO rights (Access, Rectification, Cancellation and Opposition) by sending a request to privacidad@oncemexico.org.

For more information, please see our full privacy notice.

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Our team will review your information and contact you within 1 to 2 business days to follow up.

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